SHIPPING POLICY

FREE SHIPPING IS INCLUDED WITH ALL ORDERS UNLESS LARGE ORDERS ARE PLACED, THEN ADDITIONAL SMALL SHIPPING CHARGES MAY BE ADDED TO ACCOMMODATE LARGER PACKAGES.  MOST ORDERS SHIP WITHIN 5 BUSINESS DAYS OF ORDER PLACEMENT AND DELIVERY CAN TAKE UP TO 7-10 BUSINESS DAYS DEPENDING ON WHERE YOU LIVE.  WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED SHIPMENTS, ALL OF THESE CLAIMS MUST BE MADE WITH USPS.

WE SHIP INTERNATIONALLY USING USPS FIRST CLASS INTERNATIONAL. A FLAT RATE OF $20 IS CHARGED AT THE BEGINNING OF EACH ORDER. ORDERS USUALLY SHIP WITHIN 7 BUSINESS DAYS OF PLACEMENT AND DELIVERY TAKES 7-15 BUSINESS DAYS DEPENDING ON WHERE YOU LIVE.  ADDITIONAL DUTIES MAY APPLY TO YOUR PACKAGE ONCE IT HAS ENTERED YOUR COUNTRY, LOW KEY INDUSTRIES LLC IS NOT RESPONSIBLE FOR THESE ADDITIONAL FEES.  CUSTOMS LAW DIFFERS FROM COUNTRY TO COUNTRY, SO IN SOME CASES ORDERS MAY GET CAUGHT AND INSPECTED BY CUSTOMS WHICH DELAYS DELIVERY. WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED SHIPMENTS, ALL OF THESE CLAIMS MUST BE MADE WITH THE SHIPPING CARRIER.

RETURNS AND EXCHANGES

ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES UNLESS IT IS A MANUFACTURING DEFECT.

FAQ

Please send all wholesale inquiries to - rafee@lowkey.industries

Please contact us immediately and provide evidence of any issues with garments so we can get you a refund or an exchange.

All prices listed are accurate to the best of our ability. In the rare case an item is mislisted, LOW KEY INDUSTRIES LLC. reserves the right to refuse to sell the item at the listed price.Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that we shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, LOW KEY INDUSTRIES LLC. shall issue a credit to your credit card account in the amount of the incorrect price.

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